Introduction

Kingdom Services for Children Ltd (KSC) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard personal data in line with our legal obligations and our commitment to ethical practice, transparency, and the protection of children and young people.

We recognise that many individuals we support may be vulnerable. Safeguarding their rights, dignity, and wellbeing is central to how we manage personal information.

“Personal data” means any information that can identify an individual. “Processing” includes collecting, storing, using, sharing, and securely disposing of that information.

Our Organisation

KSC provides specialist services to children and young people across the UK, including:

• Residential care homes

• Supported accommodation

• Therapeutic, clinical, and behavioural support services

We support individuals with a wide range of needs, including autism, learning disabilities, social, emotional and mental health (SEMH) needs, communication differences, and experiences of trauma.

Our work is underpinned by safeguarding, ethical practice, and compliance with all relevant data protection legislation.

The Personal Data We Collect

We collect personal data directly from individuals and from partner organisations such as local authorities and safeguarding agencies.

This may include:

• Personal details (e.g. name, date of birth, contact details)

• Family and emergency contact information

• Financial details (where required)

• Safeguarding and welfare information

• Health and medical information

• Education and placement records

• Images and recordings (including CCTV)

• Information relating to offences where legally required

• Records of services provided

Some of this information is classified as special category data and is handled with additional safeguards.

Why We Collect Personal Data

We collect and use personal data to:

• Deliver safe, effective care, education, and support

• Safeguard children, young people, and vulnerable individuals

• Meet legal and regulatory requirements

• Support staff and operational management

• Maintain secure environments

• Monitor quality, outcomes, and service improvement

Our Legal Basis for Processing

We process personal data in accordance with UK data protection law under the following bases:

• Contractual necessity – to deliver agreed services

• Legal obligation – to comply with statutory and regulatory duties

• Public interest – particularly in safeguarding and child protection

• Vital interests – to protect life and wellbeing

• Legitimate interests – to operate effectively and securely

• Consent – where required (e.g. marketing, use of images)

Where consent is relied upon, it can be withdrawn at any time.

Sharing Personal Data

We only share personal data where necessary, lawful, and proportionate.

This may include sharing with:

• Families, carers, and representatives

• Local authorities and regulatory bodies

• Healthcare, education, and safeguarding professionals

• Police and legal authorities

• Contractors and service providers

All third parties are expected to uphold appropriate data protection and safeguarding standards.

International Transfers

Where personal data is transferred outside the UK, this will only take place where appropriate safeguards are in place and in full compliance with data protection legislation.

Data Retention

We retain personal data only for as long as necessary to fulfil its purpose and meet legal obligations.

Retention periods are determined by regulatory requirements, including safeguarding responsibilities. We regularly review and securely dispose of data that is no longer required.

Data Security

We take data security seriously and have measures in place to protect personal information from loss, misuse, or unauthorised access.

These include:

• Secure systems and controlled access

• Staff training and clear policies

• Regular monitoring and review

• Robust controls over third-party processors

Training and Awareness

All staff receive training in data protection, confidentiality, and safeguarding.

This supports a culture of accountability, where personal data is handled responsibly and concerns can be raised appropriately.

Your Rights

You have rights under data protection law, including:

• Access to your personal data

• Correction of inaccurate information

• Erasure (where appropriate)

• Restriction or objection to processing

• Data portability

• Withdrawal of consent

Requests can be made using the contact details below.

Cookies and Website Use

We may collect technical information such as IP address and browser type to improve our website and services.

Cookies are used to enhance user experience and can be managed through browser settings.

Changes to This Policy

We may update this policy from time to time to reflect legal, operational, or organisational changes. The latest version will always be available on our website.

Contact and Complaints

We have appointed a Data Protection Officer to oversee compliance with this policy.

For questions, requests, or concerns, please contact:
Email: talent@kindgomservicesforchildren.co.uk
Address: Kingdom Services for Children Ltd, 9 Leo Avenue, PL9 8GJ

If you are not satisfied with our response, you have the right to contact the Information Commissioner's Office (ICO).